Refund Policy – Zivok
The refunded amount would be credited to the customer’s bank account within 3 to 4 days .
At Zivok, your satisfaction is our priority.
If you receive a damaged, defective, or wrong product, you can request a refund or replacement within 2 days of delivery.
✅ Eligibility for Refund or Return
You may request a refund or replacement within 2 days of receiving your order, only if:
The product is unused, unworn, and unwashed
All original tags, packaging, and hygiene seals are intact
You received a damaged, defective, or incorrect item
Once we receive and inspect the product, your refund will be processed to the original payment method within 2 business days.
For any help, contact us at enterprisesindu01092024@gmail.com
